Cookie use on this website

We use cookies to ensure that we can provide you with the best experience on our website. If you continue we assume you consent to receive all cookies from this website. More Info

Some essential features on this site just won't work without cookies. And having other cookies switched off can seriously affect the way you'll be able to enjoy our site.

Please check your cookie settings below and turn on any cookies you're happy with.

These cookies are essential so that you can move around the website and use its features. Without these cookies services you have asked for cannot be provided. These are on by default but can be turned off in your browser settings. See list of strictly necessary cookies
Cookie Name What is it used for?
ASP.NET_SessionId Identifies the users session on the server anonymously
__AntiXsrfToken Prevents Cross-site request forgery (often abbreviated as CSRF) attacks of the website
viewedCookieMessage Set when cookie banner continue button has been clicked

Functional
These cookies allow the website to remember choices you make to give you better functionality and personal features.
Cookie Name What is it used for?

 

Terms of Service

CUSTOMER CARE

Muc-Off customer care is available Monday to Friday 08:30-17:30 GMT. Please call +44 (0) 1202 307790. All customers who need technical/order support outside of the above hours are encouraged to e-mail any questions to info@muc-off.com.

PAYMENT

The total cost of each order is the price of the products ordered plus delivery charges based on the selected delivery service. Customers are responsible for confirmation that they are authorised for the selected payment method. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of a payment card refuses authorisation for any reason Muc-Off will not be held liable for any shipment delay or non-delivery. Muc-Off reserves the right to cancel any orders for products placed at an incorrect price due to an error in pricing.

SECURITY AND PRIVACY

Muc-Off is committed to protecting the security and privacy of all customers, and, as such, customer details, including but not limited to: customer name, address and credit card information will not be shared with any third party under any circumstances. Muc-Off uses a secure server when accepting order payments in order to ensure customer protection. Customer information may be transferred to servers in the United States. Should any third party procure unauthorised access to any data, Muc-Off will not be held liable for any loss or damages. Please note: None of the above will affect the statutory rights of the customer.